Shopping at Capitten is very simple. Just select the items you want and, if applicable, choose your size in our online store. Then click "Buy now." You can pay using the following methods: Visa, Mastercard, PayPal, Google Pay, Apple Pay, Maestro, and Amex.

Once your purchase is completed, you will receive a confirmation email with the details of your order and a reference number for tracking.

At Capitten, we process shipments from Monday to Friday, between 9:00 AM and 3:00 PM. Shipping costs vary depending on the size, weight, and destination of your items. We offer express worldwide shipping services.

Taxes and fees are included for all countries within the European Union, except for the Canary Islands, Ceuta, and Melilla. For international shipments outside the EU, customs fees will be the buyer's responsibility, as per the destination country's regulations. We recommend checking for any potential restrictions or taxes before making a purchase.

If the buyer refuses to accept the shipment, any incurred costs (such as customs duties, fees, shipping, or return charges) will be the buyer's responsibility. The same conditions apply for international returns unless the product is being returned due to a manufacturing defect.

Once your purchase is completed, you will receive a confirmation email. In addition, our logistics partner will provide tracking information. From that email, you can check the status of your shipment at any time, and even choose to have it delivered to a UPS Access Point™ for collection if more convenient.